Printer friendly version of 17.05.2012
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http://www.caro-prometa.wieland.de/internet/content/caroprometa/en/unternehmen/qualitaetspolitik/qualittspolitik.jsp
Quality
Benefit from our certified quality products an a perfect and flexible delivery service, which ensures a trouble-free manufacturing process at your works.
| Owners | Results-orientation |
| Trading results are measurable dimensions for the success of our company. They are a vital gauge of the effectiveness and efficiency of all processes and thus indicators for its quality and development. In order to safegurad jobs an to make sensible investments for the future, we have to make a profit. This requires clear objetives that can bei menitored and stategiers to maximise profits in all areas of the business. |
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| Customers | Zero errors formula |
| Close customer relationships are the basis for commercial success. This means offering problem solving for customers and achieving the highest degree of customer-orientation. We achieve this through the policy of "zero customer errors". This requires a high level of flexibility and orientation towards the expectations and needs of our customers. | |
| Processes | Continuous improvement |
| Decisions about the organisation of our company are effective in the long-term. They determine the structure in which the operating processes are developed (structuring organisation) as well as the structure of these processes themselves (process organisation). Our organisation must constantly be adapted to the necessary chenges. Weak points must be recognised in advance. Targeted measurer must be adopted to remove these weak points (Measurement, analysis and improvement). | |
| Staff | Motivation through a company-orientated performance culture |
| Job satisfaction and motivation of staff are the basis of efficient performance and have a decisive influence on the success of the company. We have recognised that every employee has massive potential for improving performance and that a positive internal attitude to the company is a starting point for excellent work. Only through appropriate indentfication wiht the company goals and distinct motivation along with the appropriate freedom will the employee become a "sub-constractor". Continuour staff traning is therefore required, which takes account of ther personal development in teh company alongside quality and environmental consciousness. |
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| Environment | Consciousness |
| The significant growth in consciousness with regard to the environment compels us to be prudent with resources and to guarantee the necessary care and protection in all processes. Loads are therefore continually being decreased. Furthermore, one of our concerns is to offer a much informations as possible to third parties about our environmental permfomance. |
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